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Frequently Asked Questions
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Question:  What is the cost of the Lunch Cashier System? 

Answer:  This varies by the number of buildings, Point of Sale stations, and the capabilities you are looking for the system to perform. Please contact us for a custom proposal that reflects your needs. You will find our pricing very competitive with a special promotion for schools under 500 enrollment.
  


Question:  What are the Hardware Specs required to run the Lunch Cashier System?
 

Answer:  The Lunch Cashier System requires: Minimum -
Pentium III, 800 MHZ, 256 MB RAM, CD ROM, 100 MB Free Space on HD          
Internet Access – required for Web-Email module
         
Pentium IV for Finger Reader Scanners
  
 


Question:  How long does it take to get going?

Answer:  We recommend that you plan on allowing 6 weeks from the day we receive your PO until you plan to use the system in your cafeterias.
   


Question:  How does your technical support work?


Answer:   Wordware is very proud of our technical support services.  We offer a toll-free 800 technical support/customer service number to our customers, answered by a friendly live voice, and in most cases a technical support specialist available to answer your question immediately.  In addition, we offer email support services via our website, wordwareinc.com.



Question:  Does the Lunch Cashier System tie in with our Student Information System?

Answer:  It can. Our Data Bridge module, can provide you the capability of bringing data from your SIS into LCS.
   


Question:  Are you SIF certified?

Answer:  Yes, Wordware, Inc. is officially SIF Certified.
    


Question: 
Do you have software that allows parents to check on their lunch balances?

Answer:  Yes. Our Web-Email module provides this feature. Schools can insert a link that allows parents to go and check their account – many schools have that link as part of their district website.
   


Question:  Do you provide training?

Answer:
  Yes.  Whether Wordware training staff comes on site or we train with a combination of phone and the Internet, we will help you every step of the way.




 



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Wordware Inc.* 26616 CSAH 24 * Dassel * MN * 55325 Phone: (800) 955-2649 Fax: (320) 275-2057