We welcome comments from our current customers who would like to share with other food service managers. For more information on a specific feature written about here, contact Wordware by phone, fax, mail or e-mail.

Sandy from Minnesota. We are very pleased with the new e-mail module we purchased from Wordware.  I have gotten many calls and emails from families who appreciate the convenience of checking their family account and getting a weekly message from the school.  It has cut down on the number of telephone inquiries at our office.  Thank you for such a great program.

Tammy from Iowa. This is our second year with your Lunch Cashier System.  It has been one of the best improvements we made to the lunch program.  The parents love having one account for all the children in the school system, and the students like being able to have their own number, and a sense of responsibility and security that no one else can use their "lunch ticket".   Since putting in the system, the accountability has greatly increased, and with it, of course, our profits have increased!  My trainer was Jean, and she helped to quell any apprehensions I had about putting in the system.   By the end of the training day I felt comfortable using the system and was convinced we had done the right thing by installing the system.  This is our second year, and I still feel the same way.  All of the people in Tech Support have been very helpful when problems have arisen.

Annette from Minnesota. Annette recently went through the training on the new Windows version and she kept repeating a thought, to tell the Wordware programmers that they did an "awesome job!" with the program. She is very impressed with the look of the Daily Summary, and is very pleased that the Mailing Labels now print 3-up!!

Darlene from Minnesota. Darlene offered her feedback regarding the new Windows version of the Lunch Cashier System. "I feel it is faster and easier to use.  The reports have more information included on them and are easier to read. The page layout is better organized and easier to get information from. Tech support is always ready and quick to respond."

Pixie from Minnesota - "I love your program. It's so great. I love your technical support - they are always so helpful."

Kathy from Wisconsin State Dept. - "It is always a pleasure to walk into a school that is using Wordware's Lunch System because we know everything will probably be just fine."   And "we really appreciate the prompt answers we always get to questions we may have."

Kevin  from Michigan - "I just wanted you to know how much I love the Lunch Cashier Program.  It has been a huge benefit to our food service program. When I took this job, the program was in our middle/high school. I integrated our two grade schools this past fall and finally have been able to get a handle on everything at the grade schools..  The central kitchen is there and we bulk the food out. What a difference it has made in our revenue. We can allow children to pick and choose meals, before they had to buy weekly tickets. Parents have adapted well and love the choice.  Thank you for such a well written program."

Judy from Minnesota -  "What a fantastic program.  It makes our lunch lines move faster and has helped increase our sales dramatically.

Wray from Oklahoma -  "The high school students were pleased with the speed of going through the line today (using finger scanner). 

Sue from Wisconsin - Sue is a reseller for the LCS and comments about Elkhorn School District in Elkhorn, WI.  "Elkhorn absolutely LOVES the program. This district is implementing one building at a time. Everyone is very enthusiastic since lunch participation has increased in the Middle school since they began using the LCS."

Jean from Minnesota -   Hi!  Just wanted to tell you what a fabulous crew of technical support staff you have on board.  They are so helpful/friendly and patient.  It is nice to be able to call up without feeling real stupid about your questions, especially when you are a computer illiterate like me!  Thanks for your help, much appreciated!

Carol from Iowa - I would like to tell you how much I have appreciated working with your technical support people.  They have answered every question I have had or have researched the problem to find out the answer.

Deb from South Dakota - I was visiting with Mary Clark (Wordware's Workshop Coordinator) yesterday regarding the upcoming workshops. I want to thank you and your support/technical staff for the extra steps taken to ensure we are up-to-date with the latest information. Your technical staff are awesome! They are always cheerful, patient, and very helpful. My thanks to you all. Keep up the good work!

Tina from Michigan - I just want to thank your company for an excellent way for our school to become computerized, in our hot lunch program. Prior to purchasing your software, we were giving change each day, punching tickets, and receipting money (which included vast amounts of change). Now, each family in our school has an account, and I've noticed that students are paying mostly by check, and the average amount put into their accounts has been $20. Guess what? No more vast amounts of change to count everyday.  Your technical support staff, has talked me through many questions, and has shown me several reports, to which I now have access. Example: A parent of a diabetic child called and wanted to see what her child was purchasing each day (a la carte items). I was able to print out a list of each item purchased, and for what day it was purchased. The mother could not believe how many sweets her child was purchasing every day. The child was putting her own money into her account. THANKS AGAIN!

Mary from South Dakota -. I just wanted to thank your company for the new lunch system.  It is just wonderful!  I have cut down on the time I spend entering receipts and counting cash at the end of the day.  The one feature that my Superintendent likes is the Free and Reduced Lunch Application.  He used to be the determining official and now because it is included here, I get to include this in my duties.  It is so fast and it prints the parent notice which is time saving.  The whole system is so simple to learn and run.  I just love the way the kids can "buy" extra milks on their account.  The students just love it, too.  They get the biggest kick out of using the keypad and entering their own numbers.  I must say a thing or two about my trainer.  She was really wonderful and helpful.  She walked me through everything and even left notes for me to follow.
Thank you again for this amazing system.

Glenda from Iowa - Thanks for your help with the receipts.  Everything went fine for our first breakfast and for our first run of receipts today even though three out of four of our lunch cashiers were new this year.

Glenda from Nebraska - Thank-you so much for your help yesterday.  Chuck and I both remarked how wonderful of a support team you have!

Judy from Kansas - This is our first two weeks. Your support system (especially Lois) is fantastic!!  She is great to work with.  Appreciate her very much.  So far we like this new system.

Mike, Computer Systems Supervisor from Kansas - Your updates are by far, the easiest and quickest to use.  Once I read through the documentation, the updates went on flawlessly.  Could you possibly put your updates online to be downloaded and installed so if there were any problems with the disks that were mailed out, we could quickly and easily get the update installed?  Keep up the good work!!   (Editor's note:  This feature is now available with an Annual Support and Maintenance contract.   To download, click on Customer Support.)

Clarice form Minnesota - We have added a la carte items for our students on a cash only basis. They are entered in the central computer after lunch under add/delete transactions.  Is there any way to enter multiple sales this way?  We do not have an a la carte line.  Any suggestions? (Editor's note:  Now  the a la carte line can work just like a traditional line, but gives you the flexibility of entering single or multiple cash or charge sales in the serving line.   You can continue to use the same equipment and procedures that you did in the traditional line.  Call technical support for assistance in making the change, or check the information on this website or your user manual.)

Jan from South Dakota -  I am enclosing the School Lunch Billing Procedure [we] sent to parents in our August/September Newsletter at the beginning of this school year.  This is our second year with Wordware.  We have a few parents who have questioned their billing.  I print the detailed statement which I can produce very easily... I would not like going back to billing parents at the end of the month.  It is so nice to get the month-end reports printed in a matter of minutes with so much information.  I can't say enough about your support help.  In the beginning I needed alot of help and they never made me feel my call was not necessary.  Your support help will sell your Lunch Cashier System!!!  Thanks for all the help and updating.

Leah from Oklahoma - They don't worry about bringing money or keeping track of it. We like it because we can pull up a form that lists what each student is eating every day. We can give a parent a print out day-by-day if there's a question.

Jackie, Office Bookkeeper  -  There are fewer deposits, more checks, and it is  much  more efficient. Our monthly DPI (Department of Public Education) reports can now be put on the same page for seven schools. What was once an accounting nightmare, has become EFFICIENCY PLUS.

Deanna from Nebraska - The Wordware Program has significantly reduced the time spent on our lunch program, and is beneficial to both me working directly with the program and our bookkeeper. Thank you.

Carla from Wisconsin - I work with several software programs at our school, and yours is, by far, the most dependable and user friendly.

Food Service Director from Wisconsin - It is a wonderful time saver and we can tell parents what their kids ate. We have had good participation and we feel it is a safer environment when they stay on campus. It also keeps track of meals that are considered 'claimable by the government'. If the students in the a la carte line buy three of the five required areas we can claim it and get credit. We were never able to keep track before ... I did a lot of looking for 2 years. We chose the Lunch Cashier System because it had more capabilities ... I have no regret at all. It has saved my staff and me time. The feedback from parents is wonderful and the secretaries are thrilled.

Julie from South Dakota - Please tell Carolyn and Mary they did a nice job at the user meeting. Next time though, we would like 8 X 10 pics of you and Lois and other staff. It's always nice to have a face to go with a name and voice. Keep up the good work.

Annette from Minnesota -   Thank you for the wonderful workshop. It was very informative, fun to meet everyone, well organized and the food was delicious! Your tech support is excellent and very much appreciated. It's always nice to have a friendly, calm voice on the other end of the line. Once again ... thanks!!!