Category Archives: Customer Satisfaction

South Tama Country CSD – Family Lunch Account Software

South Tama Country CSD Family Lunch Account Software

e~Funds For Schools

e~Funds for Schools allows you to deposit funds in your family lunch account, pay your Family Registration fees, or pay for student activity tickets, by transferring money from your checking account or charging to your credit card. There is no fee for Cash transfer transactions, and a credit card transaction fee of only $1.95. You’ll need to register first, and you’ll want your family lunch account ID when you register.

When submitting a payment, click on the “New Payments” tab so that you can  make separate deposits for Family Registration, Activity Tickets, and Lunch Balances  (when using your credit card, you’ll not be charged the $1.95 for each of the separate deposits – it’s considered one transaction ). When depositing to your Lunch Balance you do not need to divide the deposit between the various students listed on your account, even though all are shown. Just enter the entire lunch deposit amount under the first student number shown. After each transaction, print a receipt with your confirmation number. You may also print a report showing prior transactions. The transfer from your bank account will take place overnight, and we deposit it your family lunch account the following day, so there may be a two-day timing issue to remember.

Family Account Services (Wordware) / School Lunch Software

Family Account Services (Wordware) allows you to check recent transactions in your family lunch account. You’ll need to register first, and you’ll also want your family lunch account ID with you as you register.  Your password will default to the last four digits of your telephone number.

 

MADISON CENTRAL SCHOOL DISTRICT LUNCH ACCOUNT POLICY

The Madison Central School Board’s policy regarding meal accounts effective for the2011-2012 school year is as follows:
1. The cafeteria computer will give the cashier a “low balance” warning whenever an account is below $15.00.
For example, all students in a family of three (3) would begin receiving warnings from the cashier when the family balance is below $15.00. When the cashier issues the warning, the balance before purchases is displayed on the computer screen.

2. Account statements are mailed or emailed to all families with students who have a balance of $15.00 or below in their lunch account. Account statements for all students with a $0 balance or below are mailed daily. Parents and/or students can also check their account balance by calling the Food Service Office at (605) 256-7730 or on-line at www.wordwareinc.com.

3. The policy will be enforced in theHigh School and Middle Schoolas follows when the cashier receives the “low balance” message:
Day 1
Students are told the account balance is low and they need to bring money.
Day 2
Students are told the account balance is low and they need to bring money.
Day 3
If the student does not bring money and the cashier still gets the “low balance” message; averbal reminder will be given to the student. They will not be able to purchase a meal or a la carte items on their account if the balance is too low. Balances cannot go below $0. Students with an account balance that is too low to make a purchase will be offered an “alternative meal”
(see below).4. The policy will be enforced in the Elementary Schools as follows when the cashier receives the ”low balance” message:
Day 1
Students are told the account balance is low and they need to bring money. The student’s classroom teacher is given a written reminder to be sent home to the parents.
Day 2
If the student does not bring money and the cashier still gets the “low balance” message; students are told the account balance is low and they need to bring money. The student’s classroom teacher is given a written reminder to be sent home to the parents.
Day 3
If the student does not bring money and the cashier still gets the “low balance” message; students are told the account balance is low and they need to bring money. The student’s classroom teacher is given a written reminder to be sent home to the parents. The student will not be able to purchase a meal on the account if the balance is too low. Balances cannot gobelow $0. Students with an account balance that is too low to make a purchase will be offered an “alternative meal” (see below). Elementary School parents should check their student’s back pack for lunch account written reminders.
When the account is closed, students will be offered
a complimentary alternative meal of a peanut butter
sandwich and milk. Students with a $0 balance or below
cannot eat a regular meal until their parents put money
into their meal account. Students may receive the alternative meal a maximum of five (5) times during the school year.
After two insufficient fund checks have been written from the same checking account, only cash, a cashier’scheck, or money order will be accepted for future meal account deposits.
After thirty (30) days of a negative balance, collection
on procedures may be initiated on all negative balance accounts, starting with a letter to the responsible party. After it is judged that the usual methods to collect the money owed the district have failed, then action may be taken to collect in small claims court. Families not eligible for free meals will have their account closed until an adequate deposit is made.
All communication regarding low balances in the family ac
count will come from the food service office at (605) 256-7730.
We look forward to the coming school year at the Madison Central School District as Lunchtime Solutions continues to provide the food service program in our schools. The purpose of this communication is to provide you with some idea of what to expect from our food service  program. If you have any questions or comments about our program, please feel free to contact
Gary Smithers,
Food Service Director
at605 256 7730,
gary@lunchtimesolutions.com
or the
Business Manager,
Mitchell Brooks at 605 256 7710,
mitchell.o.brooks@K12.sd.us.
Fornyour convenience,

Software to replace school lunch tickets in Onalaska

ONALASKA, Wis. – Here’s a scenario: You’re an Onalaska parent, and you give your high school student, Junior, $2 per day to buy lunch in the a la carte line.

You hope he chooses a balance of nutritious foods, but you have no way of knowing whether he’s blowing the whole $2 to buy cookies every day.

Next year, if you doubt Junior’s dining decisions, you need only phone somebody at the school district’s food service program to get a report of his a la carte purchases, thanks to a new software program approved Monday night by the Onalaska School Board.

The ability to generate such reports is only one advantage for the district, said Sue Black, who runs the food service program.

The Wordware software program, which already is being used in Holmen and West Salem, also will make it easier for the district to collect money and parents to pay money.

With the software, each family will have one account to cover any number of students. Parents deposit money into the account, and the students are each assigned a four-digit code they punch in when they get food at school.

Black said parents can pay for two weeks worth of lunches at a time or a whole semester, depending on their preference.

Parents will be notified, probably by mail at first, when it’s time to put more money into the account. Sometime next year, Black said, she hopes to have an automatic telephone notification system.

The software will mean less work for school personnel collecting the money and passing out lunch tickets, Black said.

Black said problems with students using another student’s code have been rare in other districts, and to make sure it doesn’t happen, Black plans to have a picture appear on the terminal that should match the face of the student who punches in the code.

The software will cost about $18,000, which will be paid for out of a $69,000 surplus in the food service fund. Superintendent John Burnett told the board that money could not be used to help with the district’s budget woes in the general fund.

In all, the food service budget will use $43,000 of that surplus next year, including money for new lunch-related equipment at the high school and Irving Pertzsch Elementary.

The board also approved a nickel per meal increase for next year, except for adult lunch prices.

In other business,

n The board approved a $429,550 capital improvements budget for next year, including $263,000 in spending given immediate approval. The other roughly $166,000 in spending must wait until at least October, at which time enrollment figures will be in and the district will have a better handle on its final budget.

The board approved establishment of an American Sign Language club at the high school next year.

Randy can be reached at (608) 782-9710, Ext. 446, or rerickson@lacrossetribune.com.

District Schools Highly Satisfied With Lunch Cashier System Cafeteria Software’s performance and customer support – School Food Service Directors

The Wordware mission with Lunch Cashier system for School District ‘s is to actively contribute to the health of children, district staff, lunch cafeteria staff, students and other eligible customers by preparing, marketing and food service cafeteria software application.. Nutritious meals will be offered at a free and reduced price for eligible students while maintaining a financially accountable program.

Wordware Lunch Cashier system assists with your staff and parents to the new lunchroom software and is always here to help with any questions that may come up encounter while the process or after implementation Schools quickly learned how helpful our team is from the beginning and they are pleased with the technical support being provided by wordware’s experienced and dedicated technical staff. Wordware Support Team set up the software for the schools and provide training to your school staff up to the level they needed to learn the ins and outs of our school cafeteria software. From the launch of the new software, School Food Service Directors, was happy that Wordware Lunch Cashier system would be an excellent fit for the children in their school.

“The implementation team and trainers did a great job getting us set up and ready for the first day of school,” say many of our valuable customers. Furthermore, their Staff have not encountered any problems, but they called for general questions. Customer care representative attends the phones calls promptly and guide them with confidence in using the lunchroom management software than before. They all are extremely satisfied that with the of wordware customer support team.

“There are many reasons why using Wordware for our lunch software has made my job easier. The remote support and ticket system have been a life saver on many occasions. The Direct Certification is simplified and the Free and Reduced timeline has kept me on track. The upgrade to the LCS1000 Mayflower has everything I need on the family dashboard for quick and easy reference. There are letter templates that can be customized by you and the numerous reporting options available are a tremendous help in documenting the daily and monthly transaction activities.” – Jean Erd, School District of Menomonee Falls

The Lunch Cashier System by Wordware, Inc. is a complete, affordable, user-friendly meal accounting system for schools, including back-office and point-of-sale management software. Lunch Cashier System is one of the Top Food Service Management Software. They provide comprehensive solutions to both school administration and food service staff. Computerized Lunch Program for school cafeterias, State and Federal reporting. Parents only need to send lunch money to one family account for all family members participating in the lunch program.